Tyler Westcoat Resume

Professional Summary

AWS Certified IT professional with 4 years of experience across production application support, infrastructure operations, automation, and cloud projects. Background includes incident response, monitoring, scripting, and enterprise support in high-availability environments, with hands-on experience in AWS, Terraform, Python, Linux, CI/CD, and API-driven automation. Built automation solutions that reduced manual operational effort and developed cloud projects demonstrating practical skill in scalable infrastructure, Infrastructure as Code, and serverless architecture. Seeking a Cloud Engineer, DevOps Engineer, or Automation / Platform Engineer role where strong troubleshooting, operational discipline, and automation mindset can improve reliability, efficiency, and delivery speed.

Technical Skills

Cloud: AWS (EC2, S3, Lambda, IAM, API Gateway, DynamoDB, CloudFront, Route 53)
DevOps / IaC: Terraform, GitHub Actions, CI/CD, Git, GitHub
Automation / Scripting: Python, Bash, PowerShell, n8n, Selenium, Power Automate
Systems / Platforms: Linux, Windows Server, Azure Active Directory, Office 365, Intune, Hyper-V
Monitoring / Operations: Splunk, Moogsoft, AppDynamics, ServiceNow, Jira, IBM MQ
Networking / Security: DNS, VPN, Firewalls, Routing & Switching, IAM, Access Control

Professional Experience

BNY, Lake Mary, FL

Senior Associate, Production Services Application Support Analyst | Nov 2024 – Present

Support critical production applications in a complex financial environment, helping maintain system reliability through monitoring, incident response, and coordination with development teams.
Investigate real-time transaction exceptions and production issues using Splunk, Moogsoft, AppDynamics, ServiceNow, Jira, Linux/Bash, and IBM MQ.
Built Selenium-based automation that reduced recurring health-check effort from approximately 20 minutes to 2 minutes, improving operational efficiency and consistency.
Contributed to certificate renewal automation that eliminated roughly a full day of manual work and reduced repetitive support effort.

JST Power Equipment, Lake Mary, FL

Information Technology Engineer | Aug 2022 – Sep 2024

Delivered IT and infrastructure support for approximately 120 employees across hardware, software, access, and connectivity issues.
Developed automation for asset management and inventory workflows that reduced manual effort by an estimated 30 percent and improved asset visibility.
Managed Azure Active Directory account provisioning and license assignment, strengthening identity and access management operations.
Led network infrastructure deployment for a new 50-person facility, including planning, procurement, installation, configuration, and connectivity validation.

Projects

Cloud Resume Challenge

Tech stack: AWS, Lambda, API Gateway, DynamoDB, S3, CloudFront, Route 53, GitHub Actions

Built and deployed a serverless cloud resume application using AWS services including S3, CloudFront, Route 53, Lambda, API Gateway, and DynamoDB.
Implemented CI/CD with GitHub Actions to automate deployments and streamline updates.

Highly Available Web App

Tech stack: Terraform, AWS, EC2, Auto Scaling, Load Balancer

Provisioned a highly available web application environment in AWS using Terraform.
Designed infrastructure with EC2 Auto Scaling and load balancing to improve resilience and availability.

Image Label Generator

Tech stack: Python, Amazon Rekognition, S3

Developed a Python application integrating Amazon Rekognition and S3 to automate image labeling workflows.
Strengthened hands-on experience with Python scripting, AWS APIs, and cloud automation use cases.

Education

University of Central Florida

Bachelor of Science in Information Technology | 2022

Certifications

AWS Certified Solutions Architect – Associate
CompTIA Security+
CompTIA Network+
CompTIA Secure Infrastructure Specialist (CSIS)
CompTIA IT Operations Specialist (CIOS)
Certified Scrum Master (CSM) – In Progress